Shipping & Return Policy
We offer FREE SHIPPING on all orders shipped to a USA address.
All orders are processed within 1 business day. For orders placed on Friday thru Sunday they will be processed on the following Monday. Orders will be shipped within 1-3 business days and may take up to two weeks for delivery depending on manufacturer. Tracking numbers will be provided when the product is shipped, or may be requested for any order.
15 Day Money Back Guarantee
Our Smartworld stores are proud to offer a 15 day Money Back Guarantee Return Policy on all purchases. If after purchasing a product you are not pleased with it, you have 15 days to arrange a return. If you wish to exercise this option you will need to contact our Customer Support Team. Shipping costs are not refundable.
Products meeting the return eligibility requirements must be unused, undamaged and in resalable condition. To arrange for a return please email us and type “Return Request” in the subject bar. Please include the order number and the reason for the return. We will email you the necessary return procedure.
Once your items are received and inspected you will be notified. If the products are in acceptable condition, a credit will be applied to your original method of payment. After processing, please allow up to 15 days for the funds to appear in your account.